Maintenance Programs
Maximized uptime is only achieved when you combine built-in reliability with the service building blocks that keep you up and running. At mSPEC we realize that the cornerstone of long-term satisfaction is customer-focused service. In keeping with the needs of our customers, mSPEC has constructed a tiered approach to service and support. This allows you the versatility to balance costs with service levels that can be customized based on your unique operating environment and usage patterns.
Maintenance is an excellent investment. Remember, you don't have to brush all of your teeth … only the ones you want to keep.
Tiered Service and Maintenance Programs
- Comprehensive Full Service Contracts
Eliminate risk, cap maintenance costs and avoid any unplanned service charges.
- Shared Risk Offerings
Provide lower initial expenditures, but do not totally eliminate risk and unplanned charges.
- Shared Care Offerings
Provide cooperative partnerships between strong in-house service groups and mSPEC.
- Hourly Billed Service and Direct Parts Purchase
Available for customers who are willing to accept total economic risk for all service charges.
Products Serviced
Applied Biosystems / MDS Sciex™
Quadrupole Analyzers
- API 1
- API 3
- API 3+
- API 2000
- API 2000 QTRAP®
- API 300
- API 165
- API 150 EX
- API 150 MCA
- API 365
- API 3000
- API 3200
- API 3200 QTRAP®
- API 4000
- API 4000 QTRAP®
- API 5000
- TAGA 6000e, IIe
IONICS™
If you would like more information or pricing on mass spectrometer maintenance or service programs, please contact our Parts and Services Center.
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